[Video] Guide for New You Points and Reward Scheme

Guide for New You Points and Reward Scheme:

Watch the video below to see how the points work and what you can expect to see when collecting and spending these in your New You account.

What is the Reward Scheme?

The New You reward scheme is a way of us saying thank you to our customers. You can collect points in 2 ways: earn points for every pound you spend and earn points for everyone you refer to The New You Plan who successfully places their first order. You can use these points to get money off future orders.

How many points will I earn?

For every £1 you spend (or euro equivalent as per the exchange rate on our website) you will earn 2 points and for every person you successfully refer to The New You Plan you will earn 500 points.

What are points worth?

Every point you earn can be used to get money off future orders. Each point is worth the equivalent of £0.01 which means that if you collect 100 points for example, you will get £1 off. If you successfully refer a friend you get 500 points, that’s a massive £5 to use on a future order.

How do I refer a friend?

There are a few ways you can do this. Every customer has a unique referral code. This can be found on your account page on the website under the Recommend a Friend option. In the Recommend a Friend section you will see a simple email tool where you can enter the email addresses of your friends, click submit and a referral email will be delivered to their inbox. All they need to do is follow the link in this email, place their order and that’s it done.

Alternatively you can pass your unique code to your friends by hand. To use the code in this situation, when your friend wants to place an order they simply enter the referral code at the registration stage of the checkout (the code is case sensitive so make sure you tell them to type it exactly as it should be).

The final way to refer a friend is on Facebook. To take advantage of this option, you should go to the Recommend a Friend section in your account area of the website. You will see a link that says “Click here to share your referral code on Facebook”. Simply click on this link and you can share with all of your friends (please not: if you are not already signed in to Facebook, it will ask you to do so).

If I refer a friend will they get anything?

Yes. When you refer a friend they will get 500 points (equivalent to £5) as well. Once they have followed one of the referral methods, e.g. clicking on the referral link you sent in the referral email, £5 will be waiting for them at the checkout to use on either their first order or a future one.

What if my friend doesn’t enter a referral code or follow one of the links I send?

In order for the referral to process through the system, everyone who is referred must use one of the correct pathways otherwise the points will not filter to your account and your friend won’t get their discount.