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FAQ Friday: How quickly can I expect to receive my New You products? | VLCD

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Frequently Asked Questions Friday with Suzanne and Lorna:
How quickly can I expect to receive my New You products? | VLCD



Delivery timescales:

On a TFR / VLCD plan we understand the importance of getting your parcel on time, that is why we have dedicated a whole blog to just this topic!

NI & ROI: If the order is placed before 3pm on a working day it normally delivered the next working day.
Rest of the UK : Orders placed before 3pm on a working day are normally delivered within the next two working days
International orders: You ca request timescales for this at the point of purchase and we will get this information as quickly as possible

What to do if you dont get your parcel on time:

We will always do our best to keep you informed of any delays to your parcel, in the event that something is not received in the timescales you were expecting then please feel to contact us either through the live chat that should be visible on your screen now. Alternatively please feel free to email me on [email protected] asking me to track your parcel and we will aim to come back to you within 24 hours at the latest.  Also feel free to contact me on  +44 28 3833 0720

For NI, ROI & Uk customers it is a good idea to check your email if your parcel is running late as our dispatch manager will sometimes email you if there has been a known delay with your parcel.

Thank you again to Suzanne and Lorna for all their help on our VLCD FAQ’s and please do leave a comment of support for them in the comments section below. Also if there is a question that you would like answered please feel to ask this in the comments section at the bottom of this blog.

[box type=”download” size=”large” style=”rounded” border=”full”]Leave question below[/box]

Kind regards

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2 Responses

  1. imelda braisher says:

    Can I exercise when on TFR.

    • Grant Grant says:

      Hi Imelda,
      Thank you for the post, I hope you are keeping well!.
      You may find that in the first week or two you probably won’t feel like exercising at all, you don’t need to just relax and enjoy getting into your new routine with your diet.

      In terms of how this may affect your calorie count and how you may need to adjust the diet, we recommend taking an extra product if you are doing light to moderate exercise. If you are following a demanding exercise routine you may want to consider replacing your 4th product with a healthy meal.

      Walking is good, it gets you out of the house, clears your head, relieves boredom, and helps you to get and feel fitter. So if you are going to do any exercises in the first week or two then walking is the best option.

      Once you are into the diet best type of exercises to do is strength based resistance training, to build your muscle. Doing resistance training, drinking water and using moisturising cream may also help you to keep firmer skin as you lose weight.

      I hope this helps and if there is anything else you need please feel free to ask! 🙂

      You need to consult with your GP before making changes to your diet and or exercise to ensure that the changes you plan to make fit with your own personal health circumstances.