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From Virtual to Reality: Jo’s Incredible Visit to The New You Plan HQ

From Virtual to Reality: Jo’s Incredible Visit to The New You Plan HQ

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Have you ever wondered what it’s like to step through the screen and meet your virtual colleagues in person? After 21 months of remote work, Zoom calls, and digital interactions, our Customer Services Rep Jo, finally had the opportunity to turn pixels into real-life connections. Join Jo as she recounts her incredible visit to The New You Plan headquarters in Northern Ireland – a journey that transformed professional relationships into lasting friendships and reminded her of the power of human connection in our increasingly digital world.

After working remotely for just over 21 months at The New You Plan, connecting with the team through Zoom meetings, chats, and virtual calls, I was beyond thrilled when I was invited to visit HQ in Northern Ireland. How could I possibly say no to finally meeting the incredible team I’ve been working with? Of course, my answer was a resounding yes!

A Beautiful Start to the Journey

As I left home to catch my flight, I was greeted by the most stunning sunrise which was a beautiful sign of new beginnings. It felt like the perfect way to start this adventure. With a mix of nerves and excitement, I arrived safely in Northern Ireland and made my way to HQ.

I wasn’t sure who was more excited, me or the team! Maybe it was me… or perhaps Nicola? Either way, there were plenty of hugs and huge smiles before we got stuck into work – because while this trip was filled with fun, it was also about connecting and contributing.

Walking through the doors at HQ felt surreal. It was like stepping into the heart of everything The New You Plan represents. The team greeted me with the warmest welcome, and from the moment I arrived, I felt right at home.

The Amazing Team Behind The New You Plan

One thing that struck me immediately was how genuine and wonderful everyone is. The team is exactly as they come across on our social groups or during phone calls – kind, supportive, and bursting with positive energy. Their passion for what they do is absolutely contagious, and it was such a privilege to finally meet the faces behind the voices and messages I’ve come to know so well.

I’ve always felt blessed to be part of this incredible team, but meeting everyone in person made that feeling even more special. Working remotely, you get a sense of camaraderie, but seeing the passion and dedication in real life brings it to a whole new level.

The time I spent at HQ wasn’t just about work; it was about connection. From inspiring training sessions to shared laughter, every moment was a reminder of what makes this team so extraordinary. A heartfelt thank you to Grant and Ciara, who went out of their way to show me around some of Northern Ireland’s most beautiful sights in the time that I was there.

A Grateful Heart


As I reflect on my visit, I can’t help but feel incredibly grateful to be part of something so meaningful. The New You Plan isn’t just about weight loss – it’s about transformation, community, and care. My time at HQ reminded me just how much love and effort goes into making this plan such a success for so many people.

I left Northern Ireland feeling inspired, motivated, and yes, a little sad to be heading home. But don’t worry, I’ve already been looking at camping sites for next year in the caravan! 

This trip wasn’t just a work visit; it was a reminder of how lucky I am to be surrounded by such wonderful, amazing people who I now proudly call my friends. To my New You family: thank you for the warmest welcome, for making me feel part of something truly special, and for being the superstars you are.

Here’s to more adventures together in the future! 

Jo x

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